Merchants

Home Florida St. Thomas St. Croix St. Maarten Anguilla Instructions

Click on where you want to place your Web Order.

Then, enter your User Name & Password to open your Order Guide, Statement, etc.

New Improved Version, Faster-Loading Pages, More Features - Feb/08

To sign-up, just click on your location on the left. You must have an established Merchants Customer Account. There is a sign-up link on the page that opens. Answer 4 simple questions and you will receive an e-mail back, when your account has been opened. Click to view an Adobe PDF file, with detailed Instructions. Currently, only use Internet Explorer.

In the beginning, to make sure that your Web Order prints-out in the office, would you please fax a copy of your order and write on there that you also placed the order on the web. That way we will make sure that you get your order and that it doesn't get duplicated. Let us know, if you don't receive your Confirmation e-mail from weborders@merchantexport.com 

There are a number of ways to work with your on-line Order Guide. You can go page-by-page and view all of your items and their last 5 week purchase history with your prices and our inventory. If you know what you are looking for, then just use the “Search” box. 

One suggestion is that you could print your Order Guide (it’s under “Report”), with “Include Lines for Order Quantity” option box checked. Then, you would write-in the quantities that you want to order. Or you could use it to 1st take your inventory on. If you need it in a different order, let’s say to the way you have your store-room laid-out, you can “Reset the Sequence”, save and re-name it as your unique Order Guide.

You could also use the printed Order Guide as the copy to fax in. With that printed Order Guide and your Order written on it, go to the “Quick Order” option that is under “Orders”. Then you can quickly "heads down", where all you need to do is to enter-in the item# and the quantity, instead of using the "Search" feature to lookup each item on your on-line Order Guide.

Please Ignore the warning message, after you “Submit” your Order, which you can see in this screen shot below -  ” Order sent for processing. Confirmation not received”.  Just look for your confirmation e-mail. This is a work-in-progress and the programmers are working to fix that warning message.