To Sign-Up, just click on your location . You must have an established Merchants Customer Account. There is a sign-up link on the page that opens. Answer 4 simple questions and you will receive an e-mail back, when your account has been opened. 

Currently, only use Internet Explorer.

 There are a number of ways to work with your on-line Order Guide, after you hit the “Load” button to be able to view it.You can go page-by-page and view all of your items and their last 5 week purchase history with your prices and our inventory. 

If you know what you are looking for, then just use the “Search” box to search from items that you have previously purchased.

If you are looking for an item that is not already on your Historical Usage Order Guide, you can search our whole Catalog using the “Advanced Search” button on the lower-left of your screen. Let’s say you wanted to see what appetizers that we carry, you could click on “Line” or “Class” and hit “Search”. In the example screen-shot below, we chose to search by product Class.

You can always go and check your shopping cart  to see what you have on an order you are working on.

You can add a Note for an item with the button by Checkout

After you “Checkout” you will be taken to a shipping screen, where your order is saved for you to come back to later, add any comments to appear on the Pick Slips or Invoice or just “Place Order”.

You and your sales person are supposed to receive a copy of your e-mailed confirmation of any Order. If you do not, please notify us.

Under "Inquiry" you can check your Invoices under "AR Inquiry".

One suggestion is that you could print your Order Guide (it’s under “Report”), with “Include Lines for Order Quantity” option box checked.

(You’ll need to accept an install of an Active X “SQL Printer” driver. You’ll see a yellow bar on top of your web page warning you. You’ll have to click on the bar and Allow the installation, before you’ll be able to print. The is a one-time install).

Currently a Microsoft update is interfering with being able to print. If you have this problem you will see the box here on the left. You can “Select A Format” and then “Export” to your PC in Adobe Acrobat Reader, Excel, Word, etc. and then print.

Then, you would write-in the quantities that you want to order. Or you could use it to 1st take your inventory on.

If you need it in a different order, let’s say to the way you have your store-room laid-out, you can “Reset the Sequence”, save and re-name it as your unique Order Guide.

You could also use the printed Order Guide as the copy to fax in. With that printed Order Guide and your Order written on it, go to the “Quick Order” option that is under “Orders”. Then you can quickly "heads down", where all you need to do is to enter-in the item# and the quantity.

I Let us know, if you don't receive your Confirmation e-mail from weborders@merchantexport.com 

Click to view an Helpful Adobe PDF file, with Instructions for Ordering, Reporting, Tracking, Valuing & Setting Par-Levels for Your Inventory.

Or you could create your own Custom Order Guide.  In the example above they have created their own Order Guide, just for Soft Drinks. They entered their minimum "Par" levels that they wish to keep on-hand in stock. They put their current inventory in the "Shelf" row. The suggested order is then calculated for the "order" column.

To make your own, look under "orders" for "Order Guide Maintenance". If you need it in a different order, let’s say to the way you have your store-room laid-out, you can “Reset the Sequence”. There is a column to enter your own "Par" levels for each item that you want to keep on-hand. You can add and delete items. Just be sure to save your changes and give it a unique name like "PS" for parstock. The next time that you come back, you should find it on the Order Guide start page, if you click on the down arrow on the "Order Guides" dialog box.. You can choose to "Export" option and save whatever changes you have made onto your own computer. You can choose as an Adobe Acrobat (.pdf) file, Excel or Word document. Then you can print new copies whenever you want. Look under "Report" , "Order Guide Print" and select the format that you want to Export and Save into your computer.